1. General information on privacy protection
At the company GoToGlow – Marjan Milovanović s.p. we respect the right to privacy and strive for the highest level of protection of personal data of our visitors. When providing our services through our website, via email or telephone contact, and through all other channels and tools through which we collect data and are owned by the business entity Marjan Milovanović s.p., we are committed to operating in accordance with laws and regulations that define the protection of personal data, especially in accordance with the currently applicable Personal Data Protection Act, Electronic Communications Act, and the General Data Protection Regulation of the EU. The purpose of this Privacy Statement is to inform you about the purposes for which your personal data will be collected, how they will be used, what your rights are regarding the data we hold about you, and how to exercise them.
At the company Marjan Milovanović s.p., we undertake that:
the personal data you provide to us through the website, email, and all other communication channels will be used in accordance with this Privacy Statement, and we will not sell, lend, or otherwise disclose your personal data to third parties, except in cases defined by law and for the purpose of order fulfillment. When processing an order, we only provide your necessary data to third parties responsible for the distribution and delivery of packages to your address.
2. Data controller
The data controller of your personal data is Marjan Milovanović s.p., address: Beblerjev trg 14, 1000 Ljubljana, Tax number: SI64773051, email: [email protected], phone number: 031 22 55 84. For all matters and issues handled by the authorized data protection officer, strict confidentiality applies.
3. Purpose of data processing and types of personal data
All personal data you provide to us will be treated confidentially and used only for the purposes for which they were provided. If there is a need for further processing of your data for another purpose, we will contact you in advance and request your consent.
Website visits:
During each visit to the website https://webiste.idlo.me, a log file of the web client is automatically stored on the web server (e.g. IP address – a number that identifies a specific computer or device on the internet; browser version, visit time, location data or internet access point, and similar). We process this data for analysis purposes, which allows us to improve the content and user experience on our website and to keep track of website visits statistics. We collect this personal data using cookies, and we will ask for your consent before installing more invasive cookies, while certain other data may be collected based on our legitimate interests. For more information on the cookie policy, see here.
Marjan Milovanović s.p. processes the collected data separately and does not link them with other personal data of users of its website. The visitor cannot be uniquely identified solely by using this data.
Submitting inquiries:
On our website, you can fill out a web contact form to order products, order a catalog, or any other products offered by the provider Marjan Milovanović s.p., through which you submit your inquiry for services and products. For this purpose, Marjan Milovanović s.p. collects the following data from you, which you provide voluntarily:
name and surname or company name,
delivery and billing address, city,
email address,
phone number
and information about the content of your inquiry.
All data collected through this website or other communication channels and tools are collected for the purpose of carrying out our core activity, i.e., sending products from gotoglow.com.
Your data provided to us through the completion of the contact form may be used for the purpose of our internal administration and business management. Based on our legitimate interests, we may also use your contact details (email address) for informing you about our service offerings, except when your interests or fundamental rights and freedoms override our interests. You can object to the processing of your personal data for direct marketing purposes at any time. Additional information about your rights regarding direct marketing is available in point 6. Your rights.
4. Users of your data
All data collected based on the above legal grounds will be used for the purposes for which they were collected and will not be disclosed to third parties without your consent.
Within the legal competencies, your personal data may be disclosed to the following data users:
- postal service providers, shipping service providers, document and data carrier destruction service providers;
- information technology service providers for software servicing and maintenance;
- cloud computing service providers,
- website administrator and manager.
5. Data retention period
We assure you that we only retain your data for as long as necessary to fulfill the purpose for which the individual data was collected and further used, namely:
web server log files are kept for 3 (three) months;
inquiry data is kept until the end of the year,
your contact details for direct marketing purposes are processed until revoked, and we commit to regularly verifying the purpose of personal data processing at regular intervals.
6. Your rights
An individual whose personal data is processed by us may at any time request that we:
- confirm whether data concerning them is being processed or not,
- provide access to personal data (i.e. access and their transcription or copying),
- provide information regarding the processing of this data (e.g. the purpose of processing, types of personal data, recipients to whom personal data have been or will be disclosed, the intended retention period, technical and organizational measures for data protection, etc.),
- allow correction of inaccurate personal data concerning them and enable completion of incomplete personal data,
- allow the right to erasure of personal data (the right to be forgotten),
- allow the right to restrict processing,
If you suspect that there are violations of personal data protection laws in the processing of your data, you also have the right to lodge a complaint with the Slovenian Consumers’ Association, at Tržaška cesta 2, 1000 Ljubljana, Slovenia, phone number: 00 386 (01) 474 06 00, email: [email protected]
Upon your request and in accordance with applicable law, we will also provide you with other information regarding your personal data that we process.
We undertake to respond to your requests without undue delay, but no later than within the legally prescribed deadlines.
7. What personal data do we collect and why do we collect it?
Comments
When visitors leave comments on the site, we collect the data shown in the comment form, as well as the IP address of the user and the browser user agent string to help detect spam.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Website visitors can download and extract any location data from images on the website.
Contact forms
For the security of visitors’ and our customers’ data, including their photos and all other information, we must collect IP information using the best security tools.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
For more information about cookies, see the cookie policy by clicking here.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website